Your Child's Visit
At Children’s Hospital of The King’s Daughters we know how stressful it can be when a child needs to be hospitalized. Our caring staff will do their best to make each family’s experience at CHKD as comfortable as possible.
What to Expect
Because we know that children are not small adults, we have highly trained pediatric specialists at Children's Hospital of The King's Daughters. Our doctors and nurses and all the other professionals who provide emotional and therapeutic services know the special ways children need to be treated. Our staff never loses sight of who we are here for -- the children. That's why everybody at Children's Hospital is specially trained to care for children of all sizes, whether drawing blood for tests, preparing medications, taking X-rays, planning menus or performing any of the many services your child will receive while in our care.
Our goal is to provide the finest health care for our patients. To fulfill that goal, we put extra effort and resources into maintaining an exceptional facility, excellent pediatric doctors, a skillful and caring team of employees and the latest in technology. With the help of a generous and supportive community, we have been able to do that since 1961 when the hospital was first opened.
Notice of Privacy Practices
Patient Rights and Responsibilities
You and your family are an important part of our health care team, and you play a vital role in making your care safe. Learn more about your rights and responsibilities.
Patient Concerns and Issues
At Children's Hospital of The King's Daughters, our goal is to provide you and your family with the best of care. If we fall short in any way, every member of your child’s care team is empowered to help you resolve issues right on the spot. So please, ask any member of your child’s care team for the help you require.
We also have Patient Advocates whose specific job is to ensure your needs are met. If you would like to speak to a Patient Advocate please call (757) 668-9744.
Our Comfort Line, (757) 668-8888, can also put you in touch with people who can assist in addressing your concerns.
Finally, you may forward an issue to the State Health Commissioner’s Office by writing to 3600 W. Broad Street, Suite 216, Richmond, VA 23230, or by calling 800-955-1819 (TDD for the hearing impaired, 800-828-1120) or to the Joint Commission at their web address www.jointcommission.org.
Thank you for entrusting your child’s care to our team at Children’s Hospital of The King ’s Daughters.